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Question/answer

01. What are the payment methods?
It is possible to pay by credit card, cash or online payment on our website.
02. What does it mean when a product says "Pre-order"?
The pre-order mark means to book the product in advance, as it is out of stock or it is a seasonal product.
03. Does the store have a discount system?
By filling out a questionnaire in our store, you will be automatically entered into our client base and from that moment the cumulative discount system will be launched.
04. How long does it take for delivery in Cyprus?

PUNIN WINE’S DELIVERY TERMS

For Cyprus
1) Limassol:

Delivery is carried out daily from 10.00 a.m. till 21.00 p.a.

Free delivery - in Limassol for orders over 50 euros, 5 euros - for orders less than 50 euros, within the Yermasoyia region 10 euros – for orders less than 50 euros to all other areas of Limassol.

2) Larnaca, Nicosia, Paphos, Ayia Napa, Protaras, Troodos, Latchi and other cities of Cyprus, and a suburb of Limassol:

Paid delivery - regardless of the amount of the order - is calculated individually, depends on an account, address and weight of the order.

Delivery outside of Limassol, including the suburbs of the city (for example, Platres), is carried out by courier services ACS and Travel Express Courier within 1-2 business days.

For Europe:

Paid delivery regardless of the amount of the order, calculated according to the rates of the selected delivery service. The order will be send after the payment of the order and the delivery.

05. How will you receive notifications about current promotions and events in your store?
We send our news to all customers who have registered in the cumulative discount system, and you can also follow all the news in our social networks.
06. If I placed an order through the website and at some point decided to change positions, how can I do it?
After ordering, our consultants will contact you to clarify the details of the order, in the process of communication it will be possible to change positions.
07. After placing an order through the website, there was a problem with paying online, what should I do?
After placing an order, our consultant will contact you to clarify the details of the order, it is also possible to pay in cash or through the JCC terminal.
08. I have a problem with the app, what should I do?
Please contact us by email: [email protected]
Store addresses
  • Germasogeia
    Address:Georgiou 'A 65-67 Germasoya, Limassol
    Schedule:
    Mo.-Su. - 10:00-23:00
    Contacts:+357 99 305 276[email protected]